UR Insight/Performance & Extended Warranty

8753 490

Maximize uptime, extend the life of your cobot, and enhance performance.
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Universal Robots’ core Service Offering, UR CARE, and add-on offerings, UR INSIGHT, and UR PERFORMANCE, are tailored to your needs.



UR CARE includes the essential resources for a successful deployment and continuous operation. Access to myUR opens the doors to personal education and expert support.

  • Ticket Management via myUR
    The myUR Ticket Management system provides an interface to submit, review and track support tickets.
  • Robust Training with UR Academy
    Online training modules leverage interactive stimulations to guide you as you learn core concepts, terminology, and programming commands.



UR INSIGHT includes everything in UR CARE and introduces the ability to connect the robot for visibility and analysis of daily activities.

  • myUR Monitoring
    Track cycle times and cycle counts in real time from a time from a smart device.
  • Notifications
    Receive notification for robot stops, alarms and application specific events while at the office or on the road.
  • Dashboard
    Monitor multiple robot workcells on one dashboard and access the dashboard from any netwroked computer.
  • Log Report
    Diagnose production inefficiencies and gain a deeper understanding through exportable/downloadable log reports.



UR PERFORMANCE includes everything in UR CARE and UR INSIGHT, plus an annual performance check conducted by an automation expert and the ability to extend your warranty.

  • Annual Cobot Performance Check
    The annual cobot performance report ensures the cobot configuration is setup correctly for the application. Areas of risk, potential wear and possible efficiencies are all highlighted.
  • Covered Under Warranty
    UR PERFORMANCE also gives the option to extend the warranty of the robot up to 36 months.


Extended Warranty

The cobot is covered under warranty during the contract period.

Service Offering

UR INSIGHT – 12 Months, UR PERFORMANCE (e-serie), UR PERFORMANCE (UR20/UR30), UR Warranty Extension (e-Series/CB3) – 12 Months, UR Warranty Extension (UR20/UR30) – 12 Months

UR Insight/Performance & Extended Warranty
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